CARE Support Team

A crypto wallet is an app that allows cryptocurrency users to store and retrieve their digital assets, including cryptocurrency and NFTs.

Ethereum (ETH) is the main token housed on the Ethereum blockchain and the world's second-largest cryptocurrency by market capitalization.  As with any other cryptocurrency, such as Bitcoin or D...

Log in to the Elevate Web App Click the Copy button within the Refer a Friend tab of the dashboard Paste the copied link into a text message or email and send it to your friend!

The term metaverse refers to a virtual-reality space in which users can interact with a computer-generated environment and other users as they would in the real world.  In this space, actions, inte...

What is an Elevate wallet and why is it important? Your Elevate wallet is vital to the Elevate Ecosystem.  Without a wallet, you cannot store and send your ELV rewards and other tokens.  Also, if y...

Your recovery phrase is your backup to your wallet passcode. It was only displayed one time during the account set up process.  You were instructed to write it down at that time.  Be sure to che...

1. Once logged into the Elevate Web App, select the profile icon on the top-right of the screen. 2. Select "Manage Account". 3. Select "Reset Password". 4. Type in your new password in the first bo...

Log into Elevate  Select the profile icon from the bottom left of the page and menu options will display Click on Change Passcode Type in all 12 words from your Recovery Phrase Type in and confir...

Two-factor authentication (2FA) is an identity and access management security method that requires two forms of identification to access resources and data.  2FA gives Elevate the ability to hel...

A transaction hash/id is a unique string of characters that is given to every transaction that is verified and added to the blockchain.  In many cases, a transaction hash is needed in order to loca...