CARE Support Team

You can find this information by checking the Nodes tab in your personal dashboard. Log in at app.elementunited.com. Make sure the number of "nodes online" accurately reflects the number of nodes y...

In order to view your Elevate United license through your Connect account, you will need to link the account information to each other.  Login to your Connect United account and verify that your E...

A list of your referrals can be found on the same Home tab within your Elevate account. Please note that the person who referred you will NOT be able to see your name unless you enable this feature...

The following instructions are specific to node software setup on Linux.   Open a terminal window by clicking the magnifying glass in the top right of your screen. Type "terminal" in the search ba...

You can update your wallet to version 2 by using your original 12-word recovery phrase (Option A). If you do not have your original 12-word recovery phrase, you can skip to the next section and fol...

In order to see your Native WIN balance inside your MetaMask wallet you will need to switch to the WIN network. You can manually add that network by following the steps below.   1. Log into your M...

A contract address is not a repository of tokens like a typical wallet; it is essentially a computer program, a set of code, that performs some function on the blockchain. If you send any number of...

A blockchain explorer is an online tool that allows you to view real-time and historical data on a blockchain network. Each explorer is specific to a single blockchain, meaning you need separate ex...

The following are codes needed to install your Elevate node.   bash <(curl -s https://download.elevateunited.com/node-binaries/v2.6.1-b/linux.sh)   The code needed to check your node status is: sys...

A blockchain explorer is an online tool that allows you to view real-time and historical data on a blockchain network. Some important terms to know when using a block explorer: Transaction Hash: Th...